Noticeboard

FROM MONDAY 15TH JUNE 2020 ANY PATIENT OR VISITOR ATTENDING ANY OF OUR SITES WILL BE ASKED TO WEAR A FACE COVERING.  THIS IS FOLLOWING CURRENT GOVERNMENT GUIDANCE.

 

Online Services

For information on how to access your coded medical records please refer to the section headed Online Services under Further Information.

 

ALLOCATED NAMED GP

Please refer to Latest News.

 

 

 

slide 1

Welcome to Dinnington Group Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

.

Contact Us Online 

You can now contact the practice online. This service is not available on Weekends or Bank Holidays. This will prevent you having to call the Surgery. Use the link below to send your request. Please note- we aim to respond to your request within 2 working days. 

banner

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Facilities

Each of our surgeries is accessible to patients using a wheelchair.

We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.

NHS Covid-19 Vaccination Service 

Anston Medical Centre is an NHS COVID 19 Vaccination Service Site for the patients of Rother Valley South Primary Care Network. Dinnington Group Practice is a member of this network.

We are actively contacting patients by telephone and text message in the following categories to book them in for their vaccination.  Please do not telephone the practice for an appointment. 

1. Any patient who is aged 16 and over 

You can book an appointment via email, please send your email to:-

roccg.rvspcn.covidqueries@nhs.net please state your full name, date of birth and registered practice.  You will receive a response with a date and time of your appointment.  All appointments are at Anston Medical Centre. 

Any patients who have a query regarding a booked COVID 19 vaccination appointment must contact the practice they are registered with our receptionists are unable to assist patients from other practices in the Primary Care Network.

If you require any further information regarding the order in which patients will become eligible for the COVID 19 vaccine please refer to www.gov.uk

Covid-19 Vaccination Status 

You can access your COVID-19 vaccination status through the free NHS App from the 17th May 2021. You can access the app through your mobile devices such as a smartphone or a tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status you can call the NHS helpline on 119 (from the 17th May 2021) and ask for a letter to be posted to you. This must be at least 5 days after you have completed your course of the vaccine. We expect the letter to take up to 5 days to reach you. 

Please use this link to access further information about your COVID-19 vaccination status.

Please do not contact the surgery about your COVID-19 vaccination status. We will not be providing letters showing your COVID-19 vaccination status.

Frequently Asked Questions

Dear Patients,

We understand that you may have more questions and queries with regards to the evolving situation with Coronavirus (COVID-19). To try to help with these we have created this “frequently asked questions” section of our website. This section aims to answer some common questions about Coronavirus (COVID-19) for you and also give you information about the services available to you at the practice and in the community at this time.

This is the best advice we can give you for the time being and we hope it is useful. Please do take a look at it before you call the surgery. We will aim to regularly update this section.

For more information about Coronavirus (COVID-19) access the official government Coronavirus (COVID-19) guidance or join the governments WhatsApp Coronavirus Information Service. Simply add +44 7860 064422 to your contacts and send a WhatsApp message saying “Hi”.

You can now download the NHS COVID-19 app which is the fastest way to see if you are at risk from coronavirus. 

If you have any other questions or queries that may benefit our community then please do let us know.

Best wishes,

All the team at Dinnington Group Practice.

Coronavirus (COVID-19) Vaccination FAQs

How will I know if I need a vaccination?

You will be contacted if you need a vaccination. High priority patients will be contacted first as per national guidance but vaccinations will eventually be available to everyone who needs them.

Am I able to have my Covid-19 Vaccine and Flu in the same week? 

Yes. They are approved to be given together. 

How quickly will I be vaccinated?

The supply of vaccines will be slow initially but will speed up as time goes on. Please be reassured that if you need vaccination you will eventually be contacted.

Where can I find more information about vaccination?

Visit the government website if you want more information about the Coronavirus (Covid-19) vaccination programme.

Coronavirus (COVID-19) FAQs

I have a “cold” do I need a Coronavirus (COVID-19) test?

If you have a high temperature, a new cough where you keep on coughing, this means coughing a lot for more than an hour or three or more episodes of coughing in a day, or loss or change to your sense of smell or taste then you should stay at home.

You will need to have a Coronavirus (COVID-19) test and you and your household will need to self-isolate as per the governments guidelines.

My child has a “cold” do they need a Coronavirus (COVID-19) test?

If your child has a high temperature, a new cough where they keep on coughing, this means coughing a lot for more than an hour or three or more episodes of coughing in a day or they have loss or a change in their sense of smell or taste they will need a Coronavirus (COVID-19) test.

Do not send your child to school until they have had a Coronavirus (COVID-19) test. Your household will need to self-isolate as per the governments guidelines.

This is an easy to read guide to help you decide if your child needs a test.

If at any point you are worried that your child is really poorly, call us, call 111 or take them to A&E.

My child has been sent home from school with Coronavirus (COVID-19). What do I need to do?

Your child and your household will need to self-isolate as per the governments guidelines.

I have been sent home from work with Coronavirus (COVID-19). What do I need to do?

You and your household will need to self-isolate as per the governments guidelines.

This is an easy to read guide about what to do if you or someone you share your home with has coronavirus symptoms.

How can I get a test for Coronavirus (Covid-19)?

You can get a free test to check if you have Coronavirus. Access this online or by calling 119. Do this for yourself or your child as needed.

Residents in and around Dinnington will be able to get tested locally at Dinnington Resource Centre.

I’m not sure when to wear a face mask? I can’t get hold of a face mask what should I do?

 This is the official government advice on when to wear a face mask  and if necessary how to make your own.

I can’t wear a face mask in public do I need a letter from the GP?

No you do not. We will not be issuing such letters.

 If you wish you can print out and fill in an exemption card to show to anyone questioning you about not wearing a face mask (e.g. a bus driver).

 I am now self-isolating do I need a sick note from the GP?

No you do not. You can self-certify by using the official government isolation note.

What happens if I don’t want to return to work after furlough ends? Can I get a sick note from the GP?

Once your temporary leave (‘furlough’) ends we will not be able to give you a sick note if don’t feel ready to return to work.

My employer wants a letter from my GP to prove I have a medical condition?

This is not necessary but if your employer is insistent then we can send you a text outlining your medical conditions to show them.

I am self-isolating and I do not have family, friends or neighbours to help with the essentials. Can I get any support?

Yes, you can get help with essential weekly shopping, collecting your medication from the chemist, pet care and access to other support services by calling Rotherham Heroes on 01709 807319 or by visiting their website.

I am self-isolating for months so can I order extra prescriptions?

We are sorry but we cannot issue extra medication or supplies will quickly run out. Please order your medication every month as you normally would.

I want to order an inhaler in case I become unwell?

We are only issuing inhalers to patients who have used one in the last 12 months. If this is not you then please do not ask for inhalers on prescription as we need to supply them to the patients that do need them.

I need a prescription but I can’t get into the surgery? The pharmacy has closed what do I do?

We are sending all our prescriptions electronically to the pharmacies. If you have not already signed up for electronic prescribing you will be asked to do so. If a pharmacy closes because of staff shortages or illness we will direct your prescriptions to another site. If you are staying at home a well family member or friend can collect your prescriptions for you and the local pharmacies are doing home deliveries where possible.

Mental health and Well-being FAQs

All of this is making me feel really worried / anxious / stressed. What can I do to feel better?

This is a very difficult time for everyone and it is quite normal to feel like this. If you would like to talk to someone then you can contact the Rotherham IAPT team by calling 01709 447755 or you can self-refer through their website. You can also access the Rotherham RDaSH website to find many more resources to help all your family, including young children, with their mental health needs.

We have created a list of some wellbeing resources for you to have a look at. Please see the attachment below.

I have been at home for months now and I have gained weight / I am smoking more / I am drinking more alcohol. I would really like some help, where can I get it?

Get Healthy Rotherham is still offering telephone support with all of these health issues. You can self-refer through their website. There is also a Quit smoking for Covid campaign that has been launched and you can join that if you like.

FAQs about services at the practice

Why can’t I be seen at Anston Surgery? Is it closed forever?

At the moment the safest way for us to see patients is by using two of our three sites, Dinnington and Woodsetts. At some point in the future Anston will re-open to patients but we cannot give you a time scale just yet.

Can I still have my routine injections – e.g. flu, pneumococcal, shingle, travel vaccinations?

Yes, we are continuing with flu, pneumococcal and shingle vaccinations and you will be invited for these if you are eligible. This invitation will be by text or letter. You will be given a specific time slot to visit the surgery in order to keep everyone safe. Don’t forget to wear your face mask.

We are not offering travel vaccinations at the present time. You will need to go to a travel clinic for these.

I am due an essential injection - e.g. B12, Prostap, Aranesp, Clopixol, Testosterone – will I still get it?

Yes, we are continuing with all of these and will arrange them in the usual way. If you think that you could give yourself any of these injections then do let us know.

I am due a smear. Will it go ahead?

Yes, we are continuing with all smears and will arrange these in the usual way. If you think your smear is overdue then do contact us to arrange it.

My implant or coil has run out, can I get it changed?

Yes, please do contact the surgery as we are now able to remove and replace your implant or coil.

I am due my DEPO. Can I still have it?

Yes, we are still continuing with DEPO injections and will arrange these in the usual way. If you do not want to come to the surgery then arrange to speak to a nurse or GP so we can offer you alternative contraception.

My baby is due their 6-8 week check / their immunisations. Will this / these still go ahead?

Yes, we will still be doing 6-8 week baby checks and continuing with all baby immunisations. We will arrange them in the usual way.

I think I have ear wax. What should I do?

We have resumed ear syringing and if you contact us we will add you to a waiting list for an appointment. You will then be contacted by text or letter and given a specific time slot to visit the surgery in order to keep everyone safe. Don’t forget to wear your face mask.

I have an ear infection or hearing problems. What should I do?

You can ring the Rotherham Ear Care Service on one of the following numbers 01709 423145, 01709 423207 or 07775 852096 and a specialist nurse will speak to you. You will be seen face to face if this is needed. You have to be over the age of 18 to use this service.

I need a wound or leg dressing. What should I do?

We are continuing with these at the surgery for now but if you can change the dressings yourself or live with someone else who can do this for you then let us know and we will give you a prescription for the dressings.

The doctor/nurse/pharmacist has told me I need a blood test. What should I do?

We are doing blood tests at the surgery. If you need a blood test you will be added to a waiting list and invited to the surgery. We will then book you an appointment depending on how urgent your blood test is and you will sent the appointment by text or letter. Please wear a face mask to your appointment.

My hospital consultant has requested a blood test. Where can I get it done?

If your hospital consultant has requested a blood test then please arrange it at the hospital where you are a patient.

For Rotherham you do this by calling 01709 424397 and making an appointment.

For Bassetlaw you can attend the phlebotomy services Monday – Friday 8am – 5pm.

For Sheffield (Weston Park Hospital/Royal Hallamshire Hospital/Northern General Hospital) you can have your bloods taken at outpatients/phlebotomy services or via the drive through system at the Sheffield Arena.

Your hospital doctor should have added your bloods to the electronic system. Ring your hospital team if this has not happened.

The doctor/nurse has told me I need a x-ray or scan. What should I do?

For Rotherham you will be given the x-ray request so just call the number on the form to arrange your appointment. For any other scans, the hospital team will contact you with an appointment.

For Bassetlaw, the hospital team will contact you with an appointment.

The hospital has cancelled my scan / appointment. What can I do?

Some hospitals are still cancelling routine investigations and appointments. You may find you are offered an appointment by phone instead. If your investigation or appointment has been cancelled then all you can do is wait.  The hospital will re-book the appointment when the current situation changes. If you do not hear anything from the hospital at that point then chase them up. The hospital will be able to help you re-book your appointment not us. In the meantime if there is anything you feel we can do while you wait then please do give the surgery a call.

Last updated 14th May 2021

  

DGP Wellbeing resources for all.

 

Self care

Copy of 569 million reasons leaflet.

(Site updated 27/09/2021)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsAccess Summary Care Record
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website