A new appointment system is starting Monday 29th April 2019.

Appointments

For an appointment to see a doctor or nurse you may call in or telephone the surgery at which you are registered:

• Dinnington Surgery - 01909 569456 between 08:00 – 18:00
• North Anston Surgery - 01909 517444 between 08:00 – 18:00  
• Woodsetts Surgery - 01909 567342 between 08:15 – 18:00

The appointment system at Dinnington and Anston is now split in to two types. If you have an acute problem or a flare up of an existing condition we offer a drop in clinic system where no appointment is necessary.

Appointments with a Doctor in advance

If your problem is not urgent then you can book an appointment to see a GP face to face at a pre-arranged time up to two weeks in advance. These appointments will be available in the morning at Anston surgery and the afternoon at Dinnington surgery. This should improve continuity of care by being able to book with the same doctor. Through the online system, you will be able to see all available pre-bookable appointments that have been released. There are no extra or hidden appointments to book. What you see online is everything that is available at that time.

 To use on line facilities you need to register for the service. Please contact reception for more details. You will need some photographic ID.

Appointments at the Dinnington and Anston Drop in Clinics

We offer a drop in clinic system, for an acute problem or a flare up of an existing condition, where no appointment is necessary. You can use either site Dinnington Drop in accepts patients to book in between 08:30 and 10:00 and Anston Drop in accepts patients between 14:30 and 16:00 Monday to Friday. Once you have booked in our team of Doctors, Advanced Nurse Practitioners, and Senior Nurses will see you. You will be seen in order of arrival unless there is a clinical need to see a patient out of turn. Everyone who arrives at the Drop in Clinic will be seen. We are aware of the waiting times and are constantly reviewing how we can keep this to a minimum.

First stop for minor ailments

You may also find help from one of the local pharmacies. The local Pharmacy’s Lloyds, Dinnington Late night, Heritage, North Anston Pharmacy, South Anston Pharmacy all provide a Minor Ailments service. You will be seen by a pharmacist who is qualified in the treatment of a variety of conditions. This service is free to all you will only pay for the medication that is either prescribed or recommended. If you are exempt from prescription charges or have a pre-payment card then there will be no charge Click here for more details Help from my Pharmacy

Appointments with a Nurse

If you need to see a nurse you can either phone or call in to the surgery and book directly with one of the nursing team.

Appointments with a Pharmacist

We now have a pharmacist as part of our clinical team who can offer expert advice on medication and is now part of the clinical team involved with medication reviews.

Appointments with a Physiotherapist

If you have a not yet seen a GP about your problem you can see a physiotherapist at Dinnington and Anston surgeries. Please ask reception staff for more details. You can also use the Rotherham Health App to book an appointment directly with this Physio First Service.

Extended Hours Appointments

These appointments are provided mainly for patients who are unable to attend for GP Appointments during the normal Surgery times shown above and need to be booked in advance. They are provided at Dinnington and North Anston Surgeries only on Mondays as follows: Some of these appointments are available to book on line. If you would like to register for on line appointments please contact reception for more details. You will need some photographic ID.

Evening: 18:30 to 20:00 (minimum of 21 appointments at each surgery)

Evening and Weekend Appointments 

You can now book evening and weekend appointments at 4 hubs based across Rotherham

The appointments are routine which means they must be booked in advance and are not for urgent problems.  You can book an appointment by contacting your usual GP Practice where you are registered, they will have access to all the available appointments .  

The hubs will have appointments with any one or more of the following clinicians. GP, Advanced Nurse Practitioner, Practice Nurse and Health Care Assistant.  The receptionist at your GP Practice will help to direct you to the right appointment type.  

The Hub Surgeries are held at the following times and locations:

Dinnington Surgery – (New Street, Dinnington, S25 2EZ)

-Saturday Mornings (8am – 12 noon)

Broom Lane Surgery – (Broom Ln, Rotherham S60 3EW)

-Weekday Evenings (6.30pm – 8pm)

-Saturday Mornings (8am – 12 noon)

-Sunday Mornings (8am – 12 noon)

Kimberworth Park Surgery – (Langdon Rd, Rotherham S61 3QH)

-Saturday Mornings (8am – 12 noon)

Dalton Surgery – (Saville St, Dalton, Rotherham S65 3HD)

-Monday Evenings (6.30pm – 8pm)

-Saturday Mornings (9am – 1pm)

Get the Most From Your Appointment

Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.

Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that results of tests can only be given to the patient.

Carers

Are you a Carer looking after an infirm, housebound person and unable to access the normal appointment system?

Please inform us when you telephone for an appointment and we will make every effort to make an appointment for you during a convenient time of the day.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Text Message Reminder

Please click the link below to find out more about our text message service.

HAVE WE GOT AN UP TO DATE MOBILE NUMBER FOR YOU

The Rotherham Health App

To download the app log on to your app store and type Rotherham Health App This should take you to the download area. The app will allow you to book one appointment before it has verified your ID. You just need to bring some Photo ID and proof of address to your appointment for verification and Data protection.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Please do not request a home visit for repeat prescriptions or sick notes.

Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Specialist & Hospital Care

If your GP believes you need hospital treatment or specialist care elsewhere, they will discuss the details with you. When you and your GP agree that you need an appointment, you can choose which hospital or clinic you go to. You will also be able to choose the date and time of your appointment.

These appointments can be booked by either the GP, our Medical Secretaries or, alternatively, you can take the booking reference details with you and the instructions on how to book your own appointment via the internet, telephone or at Dinnington Resource Centre.

We have a number of local hospitals (Rotherham, Worksop and Sheffield) as well as an NHS-funded private orthopaedic centre at Barlborough, but under the new electronic appointment booking system it is possible to arrange appointments across a far wider range of 'providers'.

Visit the Choose & Book Website

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Training Practice

We are a Training Practice for qualified doctors intending to become General Practitioners. A General Practice Registrar in Training is usually here to gain experience of general practice. They may be sitting in with the doctor, nurse or other members of our team here during your consultation: you will be informed if this is the case. As their training progresses they will hold their own surgeries under the supervision of their trainer.If you have any objection to this please let us know.

On occasion surgeries will be video–taped for training purposes but only with the signed consent of the patients involved at the time. To help maintain the high standards expected in this training work the practice will be inspected by other doctors from time to time. This inspection will include looking at some medical records. If you do not wish your records to be used for this purpose please let reception know.

A similar scheme allows hospital doctors (who may or may not go on to become General Practitioners) experience in family medicine – this is called the Foundation Year 2 rotation.

We take Student GPs and Foundation Doctors from Rotherham and North Nottinghamshire.

Missed Appointments

Approximately 250 appointments per month are ‘Did Not Attend’ (DNA), i.e. the patient does not turn up for the appointment and does not contact the surgery in advance to cancel/change the appointment. The effects of these are:

• An increase in the waiting time for appointments
• Frustration for both staff and patients
• A waste of resources
• A potential risk to the health of the patient

Due to the number of patients failing to attend for their appointment, this may mean that you may not be able to see the doctor on the day that you wish to.

In an attempt to try and resolve this, the Practice has developed the following policy:

• If a patient fails to attend two or more appointments with the Doctor or Nurse in a 12 month period without informing us, we will write to them asking if there are any specific problems preventing them from letting us know.
• If a patient repeatedly fails to attend for appointments, it will be discussed with the Management and GP’s and if necessary a formal letter we be sent.
• In extreme circumstances patients that continually fail to attend appointments and inform us that they cannot attend will risk being removed from the Practice list and this would result in the patient having to find an alternative GP Practice.

The Practice recognises that sometimes missed appointments can be a sign that something is wrong, particularly with vulnerable patients. Where ever possible, we will follow up non-attendances with patients to re arrange the appointment to ensure the patients’ health is not at risk. A letter will be sent to the patient confirming the appointment.

Missed Appointments Annual Summary 2016

Missed Appointments Annual Summary 2017

Dinnington Group Practice 2019-2020 Flu Campaign.

If you are eligible for a NHS Flu Vaccination we have a vaccination reserved for you.

If we have your mobile number on record you will be sent a text message with the date of the Flu Clinic that you have been allocated.

Click on the link below to see if you are eligible for a free NHS Flu Vaccination.

Am I Eligible For A Free NHS Flu Vaccination?

You must have been invited to one of the clinics below in order to receive your vaccination. If you are invited by text please call at the surgery before the date to pick up your letter to cut down on waiting times on the day.

-Saturday 5th October 2019 at Anston and Dinnington surgeries between 9am and 4pm

Patients aged 65 and over only 

- Wednesday 16th October  2019 all eligible Woodsetts Patients between 2pm to 530pm

All Woodsetts eligible patients

-Saturday 23rd November 2019 at Anston surgery only but for patients from all sites between 9am and 12pm

Patients under 65 only from Dinnington, Anston and Woodstts and at risk Children

At the flu clinic you will be asked to fill in a short questionnaire. To make your visit quicker you can Download your Questionnaire here and complete it before your visit. 

The flu clinics also provide a chance for you to record an up to date blood pressure reading. After you have had your vaccination you can have your BP taken by one of our team. Alternatively, before your flu day, you can use the automatic BP machines in all our waiting rooms and hand your results to reception who will arrange for a member of the nursing team to record you BP.

If you use a home BP machine you can phone reception after 14.00hrs and give your BP reading to the reception staff.

Find out more about the flu vaccination click on the link below

https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/